1. General Acceptance
By placing an order, you ("Customer") agree to purchase products ("Merchandise") from Lenz Technology LLC ("Seller") under the terms outlined on this website and in any related invoice. These Terms and Conditions ("T&Cs") govern all purchases, even if additional or conflicting terms appear in your purchase orders or other documents. Any such conflicting terms are considered waived and unenforceable.
2. Delivery & Freight
Delivery dates are estimates only. Unless otherwise stated, shipping and delivery fees are not included in the product price and will be billed separately. Partial deliveries may occur and must be accepted unless otherwise agreed upon in writing.
3. Payment & Risk of Loss
Payment terms are as stated on this website and/or the invoice. If payment terms are not met or if Seller has concerns about Customer’s financial stability, Seller may halt further shipments unless payment is secured. Late payments incur a 1.5% monthly fee (or the maximum legal amount). Customer is responsible for all collection costs, including legal fees. Title and risk of loss pass to Customer at Seller’s distribution facility.
4. Returns
Returns must comply with our Return Policy. Requests must be submitted within 30 days of receipt, and items must be unopened, unused, and in original packaging. Returns require written approval. Once approved and received, refunds may take up to 15 days. To begin a return, email: help@lenzcharging.com.
5. Invoice Adjustments
Any damages, shortages, or shipping errors must be noted at delivery. Include:
a.    an exact count of missing/damaged items
b.    the signature of the receiver
c.    delivery confirmation details
Signing for a shipment without noting issues confirms receipt of a complete order. All discrepancies must be reported in writing within 72 hours of delivery. Failure to do so forfeits your right to a claim.
6. Resale Restrictions
You may not resell Seller’s products on third-party platforms (e.g., Amazon, eBay, Walmart, Craigslist) without prior written consent. Orders suspected of resale intent may be canceled, and future orders denied.
7. Limitation of Liability
Seller’s liability is limited to the amount paid by Customer. Seller is not liable for special, indirect, punitive, or consequential damages. Any legal claim must be filed within six months of the invoice date.
8. Warranty Disclaimer
All merchandise is sold as-is, with no express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose. Customer is solely responsible for evaluating the merchandise prior to purchase.
9. No Waiver
Seller’s failure to enforce any part of these T&Cs does not waive its right to do so in the future. If any part of these T&Cs is deemed invalid, the remaining provisions will remain in effect.
10. Assignment
Customer may not assign or transfer this agreement without written consent from Seller.
11. Product Allocation
In the event of supply shortages, Seller reserves the right to allocate inventory among customers as it sees fit, without liability.
12. Force Majeure
Neither party is liable for delays or failures caused by events beyond their control, including natural disasters, war, terrorism, labor disputes, or system failures. Both parties agree to make reasonable efforts to resume performance as soon as possible.
13. Governing Law
These T&Cs are governed by California law. Any disputes must be resolved in Orange County Superior Court. The prevailing party is entitled to recover legal fees and costs.
14. Confidentiality
Customer must keep these T&Cs and all invoice details confidential, disclosing them only to legal or accounting professionals as necessary.
15. Other Provisions
a.    No Agency: Customer is not an employee, agent, or contractor of Seller and may not represent Seller.
b.    Entire Agreement: These T&Cs and/or each invoice constitute the full agreement between the parties. Any changes must be made in writing and signed by an officer or authorized representative of Seller.
c.    Effective Date: These terms apply as of the date of purchase on this website and/or invoice date associated with each purchase.
d.    Headings: Section titles are for convenience only and do not affect the interpretation of the terms.